Small Businesses Look to E-Mail and Social Media http://ow.ly/FiOM

posted 1 week ago

Iran-election

It’s undeniable how riveting the coverage has been about the Iranian election fallout over the past week. Images of violent unrest from Tehran are available just about everywhere we go in…

posted 5 months ago

Tim Andren: A debate with Ted Koppel about Iran and Twitter http://htxt.it/AvsX #IranElection

posted 5 months ago

En route to the CCA education conference in Orlando.

posted 5 months ago

Csr-dreamstime_2979123

I’ve got news for you…

  • Your receptionist is more important than a manager.
  • Your customer service contacts are actually sales people.
  • Your contact points are the most often the weakest…

posted 5 months ago

Does your business have strong contact points? http://htxt.it/Iycv

posted 5 months ago

Napkin-dreamstime_7664562

I love going to my office not only because I enjoy working in marketing, but my favorite toy lives there - my whiteboard.

My whiteboard and I go way back. We’ve buzzed with enthusiasm…

posted 6 months ago

Visualizing your business strategy http://htxt.it/Rg2m

posted 6 months ago

Shinyrobot-dreamstime_2085195

Client requests for marketing with social media and branding over traditional push marketing strategies are coming strong and steady these days. These shiny new toys are exciting if they…

posted 6 months ago

Siamesefightingfish-dreamstime_8855347  

The term ‘business is war’ is well known. Many entrepeneurs and executives love the idea of strategic battle and the eventual domination of their opponent, but at what cost? Everyone is…

posted 6 months ago